FAQ

Welcome to our new online store!

We are excited to have launched our new online store and buylist site, here are some frequently asked questions we've gotten so far that will help you get started!

How do I get access to my existing account?
Sign into the new website using the same email you had and sign in with Shop using the same email. You'll be emailed to verify your account.

What information is carried over from the previous website?
The only information that will carry over from the old website is your Store Credit amount. Other items like order history and wishlist information were not able to be moved over to the new website. If you login with the same email and do not see your Store Credit on your account , please contact us at support@wizardtower.com and we will work on getting that on your account!

What ways can we pay on the new website?
Payment methods include Credit Card, Pay Pal, Store Credit, Shop, and GPay.

How do I sell cards to you?
Selling cards can be done from the online store by clicking on Buylist in the top navigation bar or visiting our buylist website at https://buylist.wizardtower.com/

Is the buylist website connected to your online store?
Our online store and buylist website are two separate websites. The buylist website will require a separate login account. Please use the same email if possible, that your online store account is setup with. Payment still works the same as normal, with Cheque, Paypal and Store Credit as Payment options, as well as Cash for in-store buylist drop-offs.

How will Store Credit from the buylist website be moved to my online store account?
Once your buylist is completed and you've chosen Store Credit as payment, we will add Store Credit to your online account with the same email address. If you don't have an online account yet we will email you to help you get it setup.